Questions and answers
What people ask about ordering, payment, delivery and the planner.
Designs and ordering
Is every design available in English and Bangla?
Yes. Any design can be made fully in English or fully in Bangla. Switching the language changes every word, number and date.
Can I see it before I pay?
Yes. The preview updates as you type, as often as you like. Previews carry a watermark; you get clean files after payment.
Do you have designs for every faith?
Yes: weddings, birthdays, Puja, Eid, Christmas and more. No religious text is ever added for you. You can write your own blessing in the message if you wish.
Can you make a design just for us?
Yes. Tell us your colours, venue and ideas and we will make one for you.
Payment
How do I pay?
After ordering you get your own page. Pay there by bKash, Nagad, Rocket or card.
Is it a one-time payment?
Yes. You pay once per event. No subscription.
Can I get a refund?
If your files or link have not arrived within 72 hours of payment, you get a full refund. Details are on our policies page.
Delivery and changes
How quickly will I get my files?
Usually within a few hours of payment. The invitation link switches on the moment you pay.
What do I get in each plan?
Poster: the print-ready card and image. Poster + Video adds the video invitation and the link. Poster + Video + Planner adds guest replies and the full planner.
Can I change details later?
We correct the link for free until the event. Making a new video may carry a small charge.
Planner
Can my family use it too?
Yes. Share your planner link and everyone sees the same lists.
Do guests need an app to reply?
No. They open your invitation link and tap to reply.
Who can see our details?
Only you and the people you share your link with. Details are in our privacy policy.
Still have a question?
Write to us and we will help.